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Terms of delivery


Payment terms

We accept VISA and Mastercard. Credit card number and expiry date must be given on the order. Card must be valid at least to the next month from ordering month.

Dispatch, Delivery times

All foreign orders are delivered as a post parcel.
Delivery time for books from our stock is approximately the following:

    To the European Union countries 1-2 weeks
    To the rest of Europe 2-3 weeks
    To North America 3-5 weeks
    To the rest of the world 1 - 2 months  

We reserve us the right to change the method of dispatch without notice.

Postage and handling

Postage and handling charges are as follows:

Finland:
7 euros/book

EU-countries:
22,50 euros/book (Maximum cost 112,50 euros)

All other countries:
38,70 euros/book

Cancellations


All orders are binding and cannot be cancelled after processing.

Returns


Returns will be accepted only if a wrong title has been supplied or if the book is faulty. If you need to return a book, please contact our customer service.

Postal address:


Suomen Yliopistopaino Oy
Juvenes Print
Naulakatu 2
FI-33100 TAMPERE
FINLAND
Vat Number: FI15081640

PLEASE DO NOT SEND MONEY OR CHEQUES!

Juvenes Print, 30.3.2012